4 members visibleUpdated just now
Personal safety, live visibility and real support
Protection designed for real everyday moments
TrackSOS brings SOS, incident reporting, family location sharing, neighbourhood patrol visibility, nearby help and control-room support into one connected platform.
24/7Control-room availability
Live mapsFamily and route visibility
Nearby helpUseful services around you
ConnectedMembers, contacts and providers
Emergency ready
One-tap SOS, live alert status and control-room visibility.
Response readyFast emergency workflows
Family safeOptional location sharing
Incident reportingCapture evidence clearly
Neighbourhood patrolsRoutes and area visibility
Referral rewardsGrow the safety network
A complete safety ecosystem
More than an app — a connected system of people, maps and actions
Every homepage block is designed to show value immediately: who TrackSOS helps, what it does, and why it is useful before, during and after an incident.
Family safety and live visibility
Choose trusted contacts, share selected trips and keep everyone informed with arrival, zone and route notifications.
Trip sharingSafe zonesTrusted contactsLive updates
Report incidents or crime
Capture location, media, written notes and voice notes in a structured flow that is easier to follow and update later.
Neighbourhood patrolling
See patrol routes, check-ins and local area awareness tools designed to support safer routines and faster escalation.
What members can do
Organised cards that explain the platform clearly
The homepage now reads like a premium overview page, with compact blocks that each explain a meaningful benefit.
Emergency SOS
Trigger one-tap emergency workflows with location visibility and updates.
Family live location
Monitor shared trips and receive arrival, route and safe-zone alerts.
Nearby help
Surface useful services around you when every minute matters.
Referral program
Invite more people onto the platform and support community growth.
Incident in action
See how TrackSOS protects a member from threat to resolution
This storyboard is positioned in the middle of the homepage, where visitors can clearly see the sequence from walking alone to pressing SOS and receiving responder support.
Looping incident sequence
6 steps · repeats automatically
Real people. Real incidents. Real protection.TrackSOS stays with the member through every stage of the incident.
Maps with useful context
TrackSOS keeps important locations visible
Location tools should feel practical, not confusing. That is why TrackSOS uses clear visual blocks for family tracking, nearby help and neighbourhood awareness.
- Share selected family trips in real time
- See nearby medical, police and roadside assistance
- Understand patrol areas and community coverage
- Keep route visibility in one place
Referral program
Grow the safety network by inviting others
Referrals help more households, friends and provider partners join the TrackSOS ecosystem and create stronger connected safety communities.
How referrals can work
Invite trusted peopleShare your referral code with family, neighbours, schools or community groups.
Track sign-upsSee which referrals converted and how your network is growing over time.
Unlock rewardsUse referral incentives for discounts, added value or community programme support.
Why people choose TrackSOS
Value explained in compact, readable layouts
People should understand the platform at a glance, so each block below focuses on a clear use case or outcome.
Response and visibility benefits
Structured workflows help members, families and support teams work from shared information instead of scattered calls and messages.
Nearby help and location context
Helpful services and participating providers can be shown in clear location-based views for easier decision making.
Explore the complete platform
Every TrackSOS service explained in detail
Continue through the full set of safety tools, maps, response workflows, family services, referrals and support information available across the platform.
Explore the TrackSOS safety ecosystem
Protection tools for individuals, families and communities
Browse the programmes below, then explore the detailed sections further down the page.
Referral programme
Share TrackSOS with friends, family or businesses and follow referral progress from invitation to activation.
- Unique referral link or code
- Clear status tracking
- Benefits based on active terms
Neighbourhood patrols
Coordinate visible patrol routes, check-ins and escalation with participating local response partners.
- Scheduled patrol windows
- Route and status visibility
- Incident escalation
Report an incident or crime
Capture location, notes, photos and relevant details for a safer, more complete incident record.
- Multiple incident categories
- Media and location details
- Status and timeline updates
Family live location
Share selected journeys and optional live location updates with authorised family members.
- Opt-in location controls
- Safety zones and trip sharing
- Battery and status indicators
Nearby help
View useful nearby services such as police, medical facilities, fire services, fuel and participating providers.
- Map categories and distance
- One-tap directions
- Availability indicators
Live safety overview
Everything important, arranged in one clear dashboard
Use quick cards, live maps and status panels to understand what is happening without searching through long pages.
Family live locationOptional trip and safety-zone sharing
LiveEmergency readinessControl room and contacts
24/7Monitoring<45 secTarget response9ProvincesPOPIAPrivacy focus
Neighbourhood patrolParticipating routes and check-ins
Patrol online
Route A checked in Gate report received Alert escalated
Incident reportingCapture useful details quickly
- 1Select the incident type
- 2Add location and notes
- 3Attach photos or video
- 4Follow status updates
Nearby helpUseful locations around you
12 nearbyPolice 2.1 kmMedical 3.4 kmFuel 1.2 km
Referral programmeGrow a trusted safety network
3 invites sent2 joined1 pending
See how referrals work →More Than a Panic Button
TrackSOS is a complete personal safety ecosystem built for everyday life. From daily commutes to late-night runs, we've got you covered.
- Always connected
- Always protected
- Always by your side
Use It Every Day
Going to work or schoolLet someone know you made it.
Travelling or commutingShare your trip in real time.
Exercise & outdoor activitiesStay safe while staying active.
Elderly family membersPeace of mind for the whole family.
Young driversAdded safety on the road.
Why TrackSOS?
- 24/7 South African based control room
- Verified response provider network
- Average response under 45 seconds
- POPIA compliant & privacy focused
- No contracts — cancel anytime
- Affordable for everyone
Live Tracking
Stay informed. Stay connected.
Destination●
ETA12 min
Distance6.2 km
Speed34 km/h
Last Update1 min
View Full RouteTrip History
Today, 08:15Home → Work
12 km · 18 min
12 km · 18 min
Yesterday, 18:30Gym → Home
8 km · 12 min
8 km · 12 min
May 12, 07:40Home → School
6 km · 10 min
View all trips →6 km · 10 min
Nationwide Coverage
Across South Africa
1,000+Cities & Towns
4,500+Response Partners
100%South Africa
- Gauteng
- Western Cape
- KwaZulu-Natal
- Eastern Cape
- Limpopo
- Mpumalanga
- North West
- Free State
- Northern Cape View All Coverage
Nearby help
Find useful services around your current location
Nearby Help brings key location categories into one map view so users can quickly understand what assistance may be close by. Results depend on map data, device permissions and network availability.
Police services
View nearby stations or public-safety locations and open directions.
Medical help
Find hospitals, clinics, emergency rooms and participating medical providers.
Fire and rescue
See nearby fire and rescue locations where map information is available.
Fuel and roadside help
Locate fuel stations, roadside support and relevant vehicle services.
Trusted providers
Display participating TrackSOS providers based on your coverage and plan.
Tracking your family live location
A trusted family view with privacy controls
Family live location is designed around permission and visibility. Members can choose when to share a trip, who may view it and which alerts should be sent.
Live trip sharing
Share a journey for a selected period and stop sharing when the trip ends.
Family safety zones
Create familiar places such as home, school or work and receive selected arrival or departure alerts.
Device and battery status
See the latest update time and available device indicators when supported.
Emergency contact flow
Notify trusted contacts during an active SOS according to your account settings.
Opt-in controls Authorised viewers Last-update visibility
Reporting an incident or crime
Create a useful record without losing important details
Use incident reporting for non-emergency events, suspicious activity, theft, vandalism, vehicle incidents or community concerns. For an immediate threat, use the SOS workflow instead.
Describe what happened
Select an incident category and add a clear description, time and any people or vehicles involved.
Useful details: clothing, direction of travel, registration numbers and visible damage.Confirm the location
Use your current GPS point or choose the correct location on the map before submitting.
Location accuracy helps the correct team understand where the event occurred.Add photos or supporting media
Attach relevant images when it is safe and lawful to do so. Avoid putting yourself at risk to collect evidence.
Original media can help authorised reviewers understand the incident.Follow the case timeline
View acknowledgement, review, provider routing and closure updates from one incident record.
Notifications keep you informed without needing to resubmit the same information.Is someone in immediate danger?
View emergency processUse the TrackSOS SOS button or the appropriate emergency service. Do not wait for a standard incident report to be reviewed.
Neighbourhood patrolling
More visibility for participating communities
Neighbourhood patrol tools can help participating security providers and community teams coordinate patrol windows, route check-ins and escalation. Availability depends on the providers and service arrangements in each area.
Planned patrol routes
Display approved patrol zones, route progress and scheduled coverage windows.
Digital check-ins
Record patrol arrival, checkpoint and completion times for clearer oversight.
Community alerts
Escalate verified concerns and share relevant safety notices with authorised users.
Control-room coordination
Route urgent matters through the TrackSOS incident workflow when additional help is needed.
Neighbourhood patrol services do not replace the police or emergency services. Active danger should always be reported through the appropriate emergency channel.
Referral programme
Invite people you care about to join TrackSOS
The referral programme gives members and partners a simple way to introduce TrackSOS to friends, family, neighbourhood groups and businesses. Each invitation can be linked to your referral profile so you can see whether it was opened, registered and activated.
Transparent tracking: referral history, pending invitations and completed activations can be shown in one account view.
Protection for everyday life
More ways TrackSOS supports you
TrackSOS is useful before, during and after an emergency. Use it to stay connected on routine journeys, protect family members and give responders the information they need when every second matters.
Vehicle and roadside support
Help during vehicle and roadside incidents
Report a breakdown, vehicle emergency or roadside concern with your live location and saved vehicle details ready for the response team.
- Saved vehicle information
- Live incident location
- Responder status updates
Family protection
Connected safety for your household
Link family members, manage emergency contacts and keep vital medical and vehicle details ready for authorised responders.
- Up to five family members
- Shared safety notifications
- Medical and vehicle profiles
Coordinated response
A control room that keeps the incident moving
Operators verify alerts, review the member profile, coordinate the suitable provider and keep the member informed until the incident is closed.
- 24/7 human monitoring
- Provider dispatch coordination
- Incident follow-up and closure
One connected safety ecosystem
From your alert to the right response
TrackSOS connects your mobile app, your trusted contacts, the 24/7 control room and verified response providers. Everyone receives the right information at the right stage of the incident.
You request assistance
Your SOS, incident report or service request includes your location and relevant profile information.
The control room verifies the alert
Operators review the incident, contact you when possible and determine the most suitable response.
A trusted provider is dispatched
The closest suitable responder receives the job details, route and status requirements.
You stay informed until closure
Track progress, receive updates and keep your trusted contacts informed until the incident is resolved.
Built around trust and privacy
Safety technology with responsible access
Secure account access
Role-based permissions help ensure members, providers and operators only see the information needed for their work.
POPIA-focused processes
Privacy, consent and controlled data sharing are designed into the member and incident workflows.
Trusted contacts stay informed
You decide who belongs in your safety circle and which updates they may receive during a journey or incident.
Real human support
TrackSOS combines technology with trained people who can verify information and coordinate the next step.
What Our Users Say
★★★★★
“TrackSOS gives me peace of mind every day. The control room responded so fast when I needed help.”
LLerato M.
Sandton
Sandton
★★★★★
“I use it for my kids and for myself. The live tracking feature is a game changer.”
JJohan D.
Pretoria
Pretoria
★★★★★
“Excellent service, friendly team and always there when you need them most.”
AAyesha K.
Durban
Durban
Frequently Asked Questions
Press and hold the Panic button to send your live location and profile to the 24/7 control room.
The control room and your selected trusted contacts are notified.
TrackSOS uses secure authentication, encrypted connections and POPIA-aligned processes.
Core functionality depends on network coverage and service availability.
Plans start from R79 per month. View Pricing for all options.
Need Help?
Our support team is available 24/7.
Contact SupportOr call us anytime
086 123 9876Ready to build your safety profile?
Explore the features page or choose a plan to get started
The rest of the website now follows the same premium style language so every page feels consistent, modern and informative.