Verified partners, coordinated response
Trusted providers. Faster, clearer response
TrackSOS connects armed response, medical, roadside, patrol and private-security providers through one organised dispatch and visibility platform.
VerifiedProvider onboarding
Live dispatchJobs and route status
CoverageRegional visibility
PerformanceQuality and records
Active providers
Armed responseJohannesburg North
OnlineMedical supportGauteng network
ReadyRoadsideRegional coverage
AvailableSmart dispatch
Match service category, location and availability to the right provider.
Armed response
Professional private security response with better visibility into route progress and incident type.
Medical assistance
Medical providers can receive more structured context before reaching a member.
Patrol and neighbourhood support
Track patrol routes, check-ins and community coverage in clearer visual blocks.
Roadside and vehicle support
Useful vehicle details help providers respond to roadside or theft-related incidents.
Why providers join
Benefits presented in the same rich layout language
Trusted presentationLook part of a serious, organised, premium safety ecosystem.
Quicker understandingReceive more useful job information, locations and expectations.
Better visibilityMaps, areas and status indicators improve operational awareness.
Service categories
Different provider types fit naturally into the platform
Instead of simple text blocks, each category below uses a strong card layout similar to the Features page.
Response teams
Highlight rapid-response teams, active vehicles and local readiness.
Control centres
Show command visibility, job handling and communication structure.
Fleet and logistics
Present fleet readiness, coverage reach and dispatch discipline.
Operational visibility
Show response and network coordination with a sharp, scalable visual instead of generic decoration.
Patrol and nearby support context
Maps help explain how patrol coverage and nearby support can be layered into provider operations.
Provider operations in detail
A complete view of onboarding, dispatch and service delivery
See how providers join the network, receive assignments, manage coverage, track performance and support members through structured response workflows.
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
24/7 Available
Nationwide CoverageAcross South Africa
Verified & VettedStrict onboarding process
Real-Time DispatchSmart match, faster help
Performance MonitoredQuality you can trust
Provider command tools
Jobs, routes, responders and performance in one compact view
Providers can receive verified incident information, assign responders and keep the control room informed from acceptance to closure.
Live dispatch boardJob status, responder availability and route progress.
Structured job details
View the incident type, safe contact information, live location and instructions relevant to the response.
Responder assignment
Assign the appropriate trained responder and update the control room when the unit is en route or on scene.
Route and ETA
Use live navigation information and share meaningful ETA changes with authorised users.
Performance records
Track acceptance, arrival, completion, ratings and service-level performance for every job.
Neighbourhood patrol programmes
Participating patrol teams can manage scheduled routes, record checkpoints, report suspicious activity and escalate urgent incidents.
Route schedulesCheckpoint logsPatrol alertsCommunity zones
Why Our Network Stands Out
- Rigorous verification & compliance checks
- Continuous training & skills development
- Real-time performance monitoring
- SLA-driven response commitments
- Integrated technology & GPS tracking
- Transparent ratings & feedback
- 24/7 quality assurance & support
Provider Onboarding Journey
1Apply OnlineSubmit business details.
2VerificationCompliance checks.
3TrainingOrientation and platform training.
4Go LiveReceive verified jobs.
3–7 DaysFast Approval
100%Digital Process
DedicatedSupport
Dispatch & Job Management
Smart Job MatchingAI matches jobs with the best provider.
Live DispatchReal-time job alerts with location.
In-App CommunicationUpdates within the platform.
Job TrackingTrack progress from dispatch to completion.
Service Areas
- Gauteng
- Western Cape
- KwaZulu-Natal
- Eastern Cape
- Limpopo
- Mpumalanga
- North West
- Free State
- Northern Cape
Provider Performance
4,500+Active Providers
98.6%Response Rate
<45sAvg Response
99.2%Job Completion
Top Rated Providers
🛡4.9
🚑4.8
🚗4.8
🔥4.7
Service Level Agreements (SLA)
Response TimeTarget < 45 sec
Availability24/7/365
Job CompletionTarget > 95%
Customer RatingTarget > 4.5/5
SLA compliance is continuously monitored to ensure consistent service delivery.
Why Providers Join TrackSOS
More Jobs
Access a steady stream of verified emergency jobs.
Faster Payments
Transparent invoicing and payouts.
Growth & Training
Upskill your team.
Trusted Network
Join a premium network.
Technology Edge
Advanced tools and tracking.
Join South Africa's most trusted provider network.Make a difference. Save lives. Grow your business.
Apply to Join NowContact Our TeamCommunity response
Neighbourhood patrol and local visibility
Participating providers can support structured patrol routes, digital check-ins and incident escalation according to local service agreements.
Patrol scheduling
Define approved areas, times and responsible provider teams.
Checkpoint updates
Record route progress and completion without relying on manual messages.
Escalation workflow
Turn a verified patrol concern into a TrackSOS incident when response is required.
Performance records
Review patrol attendance and service notes according to provider permissions.
Ready to join the network?
Present your organisation as part of a stronger connected response ecosystem
Move from this provider overview to the Contact page or Portal Login when you are ready to continue.